Placing Your dvd Order

For us to complete your DVD order for your planned release we will need the following:

1. DVD Master
2. Graphics/Art Files
3. Completed Copyright Declaration Form
4. Payment

To place your order, please determine your requirements and then click 'Place an Order.'

Please note that DVD-10 discs are double-sided and therefore contain no printable area for artwork.

In a word, yes! DVD Authoring is the process of combining your footage and other supplied elements to a professional quality DVD master that's production ready. Authoring is the final step in video post-production, linking all the parts together, adding functionality and bringing your project to life. Your DVD project should be compiled and supplied to DMS in the way you want all copies to be.

If you would like DMS to author your content for you and produce your production-ready master disc, please check out our DVD Authoring Service and feel free to get in touch to discuss your requirements. Our engineers and design team will take your initial brief and inject their own creative flair to produce professional results. We guarantee our authoring 100%, if you're genuinely and justifiably not happy, we won't charge you.

When supplying parts for DMS to author your DVD master, please ensure all files are compressed to a .ZIP/.RAR folder prior to uploading. You can upload you files via WeTransfer or Dropbox (in a .ZIP or .RAR folder) or via your own FTP site.

DVD authoring is charged at £75 ex. VAT (£90 inc. VAT) per hour. Additional requirements such as sourcing of library images or audio tracks will incur extra costs.

For replication of DVDs from a glassmaster or duplication, we can accept a physical production-ready DVD-R or DLT, or many digital formats including an .IMG file, an .ISO file or .VIDEO_TS files. If you would like to supply in a different format, please get in touch.

If you require CSS copy encryption please supply your master on DLT, as encryption cannot be added to masters supplied on DVD-R.

Please be aware of your requirements for NTSC or PAL playback and use a suitable setting when creating your master. You should set your region codes when authoring your DVD as we cannot change them once files are supplied to us.

You can forward digital files via WeTransfer or Dropbox (in a .ZIP or .RAR folder) or via your own FTP site. You can send physical DVD masters to DMS at the following address:

DMS Vinyl
1 Russell Court
St. Andrew Street
Plymouth, PL1 2AX
United Kingdom

Please ensure all files are compressed to a .ZIP/.RAR folder prior to uploading.

We recommend you check your DVD master all the way through before sending on to DMS, and that all discs are free of defects such as scratches. In all instances it is recommended to supply DMS with a content list outlining all relevant details.

Please send all physical formats to DMS at:

DMS Vinyl
1 Russell Court
St. Andrew Street
Plymouth, PL1 2AX
United Kingdom

Alternatively you can supply an .IMG file, .ISO file or .VIDEO_TS files as a DVD data disc, USB Stick or Flash Drive. Please find more details on supplying a digital master below.

To supply a production ready master digitally, you must supply a DDP Image file set, .IMG file, .ISO file or .VIDEO_TS files.

When supplying your DDP data electronically, please ensure you do so in an archived folder such as .RAR or .ZIP. If you are unsure how to do this, please contact us. We prefer that files are supplied to us via Wetransfer.com, Hightail.com, Dropbox.com or your own FTP site. These sites are generally free of advertising and ensure there are no delays imposed upon individual IP addresses. We have found that following these steps is best practice for transferring audio electronically.

Please ensure all files are compressed to a .ZIP/.RAR folder prior to uploading.

Yes we can. DVD authoring is the process of combining your footage and other supplied elements to as a professional quality DVD master that's completely ready for production. Authoring is the final step in video post-production, linking all the parts together, adding functionality and bringing your project to life.

If you would like DMS to author your content for you and produce your production-ready master disc, please check out our DVD Authoring Service and feel free to get in touch to discuss your requirements. Our engineers and design team will take your initial brief and inject their own creative flair to produce professional results. We guarantee our authoring 100%, if you're genuinely and justifiably not happy, we won't charge you.

DVD authoring is charged at £75 ex. VAT (£90 inc. VAT) per hour. Additional requirements such as sourcing of library images or audio tracks will incur extra costs.

The native pixel depth or maximum resolution available for the DVD format is 720 x 480p.

Ultra HD footage can reduce in quality during transposition to the standard DVD format. Please bear this in mind and try to provide files of this specific resolution, or as close to this as your video software will allow.

Files larger than 720 X 420p will be compressed down to this size, and may suffer digital aliasing if the original format is made up of dimensions that do not “fold down” effectively. For example, a 1440 X 960p file would translate well to standard format as it is exactly twice the size. Where this is not the case, the aliasing can manifest as moiré effect of blocky pixelization that is quite noticeable on the final product.

PAL is the European standard picture refresh rate of 25 FPS (frames per second).
NTFS is the USA standard picture refresh rate of 30 FPS (sometimes registers as 29.97).

In the days of the cathode ray tube televisions and analogue broadcasting, a PAL signal played through an NTSC receiver would flicker as the frame-rate of the screen and the signal being received were not in sync. A large majority of screens nowadays are digital, but it's still worth considering if this will be an issue for your specific project.

Please send us unflattened, high quality PDF files with any imagery at 300dpi. To attain the highest quality print results and reduce any risk of your orders being delayed, please read through our Artwork Specifications. We recommend speaking to our graphics department before starting your designs, often a five-minute chat over the phone can give you all the information required to make your task much easier and your final files much sharper.

Print-ready art files can be emailed to your DMS contact either as an attachment or as a link to download (for example WeTransfer, Dropbox or your own FTP site). You may prefer to supply a data disc containing your artwork in the post, in which case please post to DMS Ltd, 1 Russell Court, St. Andrew Street, Plymouth, PL1 2AX. We recommend a tracked delivery to ensure you know when this is delivered/received.

At DMS we are great believers in preparing your graphics to the highest quality before going to print. We have a full range of templates available for all CD products including disc onbodies, booklets, digipacks, digifiles, slipcases and box sets. If you don't see what you are looking for, please contact us and we will send the relevant templates to you.

We also offer a full Graphic Design service at £40 per hour ex. VAT (£48 inc. VAT) if you require assistance with your artwork.

The standard and default finish on our printed products is a subtle Gloss Machine Varnish. This is a liquid gloss varnish layer that seals the ink and adds impact to your print as the coating reflects back the light, making colours appear richer and vivid. The finish is more of a soft sheen than a high gloss, think of a cereal box rather than a car magazine.

We also offer matt machine varnish, matt and gloss lamination, matt and gloss UV and reverse board (uncoated) finishes with a matt varnish. Please refer to our glossary for a more detailed explanation of the various print finish options available.

Unless specified, all of our printed parts are generally lithographically/offset printed. This is a four-colour print process of Cyan, Magenta, Yellow and Black and is the industry standard method and colour model for large scale full colour commercial printing.

The four-colour print process relates to the number of colour plates required to print to each side of the stock. For example, 4/1 would print full colour CMYK; Cyan, Magenta, Yellow and Key (Black), on the front with Black only (K) on the rear.

For orders with smaller quantities we might produce digitally printed parts. This is the method of printing from a digital-based image directly to a variety of media using laser or inkjet printers, allowing for short turnaround times and printing of variable data sets.

There are other printing processes available (silk screen printing, UV printing, metallic and neon Pantone inks), please check our glossary for more details on this.

DMS offer a comprehensive barcode service for all your media packaging needs. If you supply the number, we will generate and add the barcode to your packaging free of charge for you. Barcodes can usually be obtained via your distributor or record label. Alternatively, we can offer EAN-13 barcodes for a nominal fee. We are more than happy to advise on everything from generating your barcode image, incorporating it tastefully into your packaging design and ensuring the barcode complies with guidelines for optimum scanning results. Any barcode supplied by DMS must be accompanied by the wording “Manufactured by DMS Ltd.”

To ensure optimum scanning of the barcode we recommend all images to be vector and set to single black (k) only on a white background. Barcodes must be printed so that darker bars appear against a paler background. Scanners read using red light, so red bars should not be used.

We recommend that your barcodes are produced at 100% magnification (37.29mm wide by 25.91mm high), although this can be reduced to a minimum of 80% if required. It is advised that barcodes be located on the rear of the product in the bottom right-hand corner, but this is not mandatory.

We recommend the majority of images to be saved at 300dpi to ensure a good print resolution. Black and white line art should be saved at 800dpi, and bitmap images should be a minimum of 1200 dpi. When our in-house design team are processing your artwork, you will have digital jpeg proofs sent to you via email for approval. If the designer is concerned about the image quality of your artwork, then they will send you a screen shot of the images taken at print resolution.

We prefer templates to be left on the artwork, but please ensure that it is sitting beneath your artwork, not over the top of it. If you aren’t working directly into our templates, crop marks are helpful but please ensure they sit outside of the artwork (not overlapping). The easiest way to think of this is, if you see it, we will need to remove it or print it. Due to this, it is always best to remove any part of the template from the actual design areas of your submitted artwork. One of our design team will supply you with digital jpeg proofs via email for you to check over and approve, these will have the templates added for you to check the layout is as intended.

All artwork should be completed and saved in CMYK or PMS (spot colours) if applicable. If you need to use a colour profile, we advise the closest match to be 'U.S. Web Coated (SWOP) v2' however if you require an exact colour match then we would recommend getting a printed proof to ensure colour matching.

Your supplied artwork files are placed in a production queue prior to being checked by one of our designers. The time this takes can depend on the volume of orders we are currently experiencing, but we will send you proofs as soon as the artwork has been processed, along with any notes or issues raised by the design team. This is usually within 24-72 hours, so if you have not received your proofs in the time, please check your spam folder/filters as sometimes emails can be directed here in error. If you still haven’t received them, please contact your account manager.

Yes, we offer a few different options for printed proofs. The designer who processes your artwork may recommend you consider getting these or you may want to request them for artwork checking. The options are:

Laser Printed Proofs
Laser printed proofs cannot be used for accurate colour matching. They do however give a good idea of how your final print will look, the size and scale of images/text and also an indication of any blurred/pixilated areas that may occur due to low resolution areas in the artwork.

Per A3, single sided sheet, including 1st class Royal Mail delivery to one Mainland UK address: £15.00 ex. VAT (£18.00 incl. VAT)

The average turnaround time on these will be 2 to 3 working days including 1st class postage. For non-UK addresses or guaranteed next day delivery, please ask for more details.

Digitally Calibrated Printed Proofs
Calibrated printed proofs are 95% colour accurate. They are provided on FOGRA approved paper and setup to mimic the lithographic press in terms of colour and quality. These will give you an idea of colour, size/scale of content, blur, pixilation and the majority of issues that may occur without checking. The only thing that these do not show are variations that may occur on different card-stocks and finishes.

£40.00 ex. VAT (£48.00 incl. VAT) for one A3 sheet including courier delivery to one Mainland UK address, and £15.00 ex. VAT (£18.00 incl. VAT) each per sheet thereafter

The average turnaround time on calibrated proofs will be 5 to 10 working days.

Match Printed Proofs
Match print proofs are the same as the Calibrated Printed proofs, with additional copies being produced and passed to production to ensure they match the main print run.

£90.00 ex. VAT (£108.00 incl. VAT) for one A3 sheet including courier delivery to one Mainland UK address, and £25 ex. VAT each per sheet thereafter.

The average turnaround time on calibrated proofs will be 10 to 15 working days.

Wet Proofs
A wet proof allows you to see a printed version of your product, exactly as the finished product will be. The cost can vary depending on the product you wish to see completed and due to the nature of litho print setup, these aren’t the cheapest option, then again, there’s no better way of checking the outcome of your product than by actually seeing it!

Per product*, including courier delivery to one Mainland UK address: priced on request, approx. £400.00 ex. VAT (£480.00 incl. VAT)

*please check with your sales contact/designer to confirm prices and availability on the product you wish to have a wet proof of.

You should allow for between 3 to 4 weeks for a wet proof but can be longer during peak seasons.

DMS will only manufacture your DVDs if you are the copyright owner and fill in a copyright declaration form, or you can supply a valid manufacturing licence from a relevant licensing organisations. We will not consider manufacturing any product that infringes the rights of other artists or copyright owners.

For licensing audio, visit the PRS for Music website and the MCPS section within it to see the kinds of licences available and the cost of obtaining them. If you need any help or advice with your application it's best to give MCPS a call direct, they're always very friendly and can help to shed valuable light on an otherwise complicated process.

For more information on this, please feel free to give us a call or drop us a line.

Due to the nature of DVD manufacturing, once goods are produced they are unusable by anyone other than the client that ordered them. For that reason we ask for payment in full prior to DVD manufacturing commencing. Alternatively UK registered companies and government agencies may apply for a credit account. Credit is not available to individuals or first time customers.

Please do not make a payment until you are sent a formal invoice.

You may pay for your goods and services by the following methods:

By card over the telephone. Please note that credit cards and all non-UK registered cards incur a processing surcharge of 3%.
By BACS transfer. Your sales contact will provide you with our bank details and they can be found at the bottom of your invoice.
Via PayPal (surcharges do apply).
By cheque payable to DMS Ltd to the address above, also stated on your invoice.

For further details on payment options please get in touch or telephone +44 (0) 1752 201275.